Atlanta Braves 13 Ronald Acuna Jr 2021 Red World Series With 150th Anniversary Patch Cool Base Stitched Jersey

Return Eligibility
Items purchased from doubleaasportsstore.com can be returned within 180 days from the date you received your order, as verified by our shipment tracking system.

How to Initiate a Return
To start a return, please reach out to our support team via the “Contact Us” page within 180 days of receiving your product. For faster processing, kindly provide the following details:

• Name on the order
• Order number
• A detailed description of the issue
• Photos that clearly show the problem
• Your preference for a replacement or refund

Please note, we are not responsible for customer errors such as spelling or grammatical mistakes, issues with original images, or ordering errors. We recommend thoroughly reviewing your order before completing your purchase.

For more information, please refer to our detailed return policy below.

Help

Returns Shipping:
– We offer free returns for damaged or defective products as part of our commitment to excellent customer service. If you need assistance refining or promoting this policy to your customers, feel free to reach out.

– Return cost: $0.00

Returns Procedure:
After contacting doubleasportsteam@gmail.com and receiving an approved return address, please follow these steps:

1. Prepare Your Return Package: Include a printed copy of your purchase confirmation email along with all returned items.
2. Ship the Package: Use your local post office or courier service to send the package to our warehouse. Please provide us with the tracking number from the courier or post office.
3. Confirmation: Once we receive your items, we will send you an email confirmation. You will also be notified via email regarding the approval or denial of your refund request.

Need Help?
If you have any questions or need further assistance, feel free to contact us at any time. Your satisfaction is our highest priority, and we are committed to assisting you. Please don’t hesitate to reach out through our “Contact Us” page.

Thank you for shopping with Double AA Sports!

Our customer service team is available 24/7 and is dedicated to providing exceptional support. If you have any questions or concerns, please don’t hesitate to reach out. We strive to respond to all inquiries within 12 hours!

Delivery Time & Shipping Fee

The estimated delivery time for our order will depend on your location. While we work closely with our logistics partners to provide you accurate delivery information, delivery times are estimates only and cannot be guaranteed. Once your product(s) are in transit, any delays are outside our control. Typically, orders within the continental United States arrive within 10-15 business days. Upon shipment, you will receive a tracking number to monitor your order’s progress.

Please note:

1. Orders cut of time (GMT-05:00) Eastern Standard Time (New York) and will be processed on the next business day.
2. Delivery Time = Handling Time + Transit Time
3. Once your order is ready to ship, we’ll send a tracking link to your email so you can monitor your package’s journey. If you don’t see the tracking link, please check your spam folder.
4. For personalized orders or those requiring modifications, please allow additional time for our designer to complete the customization. The design time will vary based on the complexity of your request.
5. We do not ship to Alaska, Hawaii, Puerto Rico, Guam, the US Virgin Islands or Internationally.
6. We do not ship to APO/FPO addresses.

Estimate Time Of Arrival

We process orders on business days, Monday through Friday, Eastern Standard Time, excluding Post Office holidays: New Year’s Day, Presidents’ Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas.

To estimate when your order will arrive, please refer to the time frames below, which detail the delivery periods for our most popular products.

Our shipping companies include USPS, UPS, YUN EXPRESS, TNT, DHL, and FedEx.

Order Tracking
Once you receive an order confirmation email, please allow 1-3 days for processing. After this, you’ll receive an email notification with your tracking information, which you can access by visiting the Order Tracking page.

Please note that it may take 5-14 days for the carrier to scan your package into their system. If tracking details are unavailable, this means the carrier has not yet processed your parcel. Tracking information will become visible once the package is scanned.

If your order has exceeded the estimated delivery date, please don’t hesitate to contact us for assistance.

Incorrect Address
To ensure timely delivery, please double-check your shipping address at checkout. Here’s why:

• Incorrect or incomplete address information may delay your order while we reach out to you for updates.
• We are not responsible for packages delivered to the wrong address or returned to the sender. Returned items will be sent to our shipping partners’ warehouses and discarded.
• A re-shipping fee will apply for orders returned due to incorrect address details.
• We are not liable for any loss, theft, or damage if you request the carrier to redirect your package after it has left our warehouse.

We are committed to ensuring fast and secure delivery for a seamless shopping experience. If you have any questions or concerns, please feel free to reach out to us. Your satisfaction is our top priority, and we’re here to help!

Email

 doubleasportsteam@gmail.com

Open Time

Support Hours: 9:00 AM – 6:30 PM (EST) (Mon – Fri)

Order Exchanges

To ensure a smooth transaction, we kindly ask that you carefully review your order details, including size, design, and quantity, before finalizing your purchase. Unfortunately, we cannot process exchanges for any inaccuracies in these selections. However, you can cancel your order within 24 hours and place a new one with the correct specifications. Our support team is always available to assist you with any ordering needs.

Order Cancellations

Timeframe: Within 24 hours of order placement

You can cancel your order within 24 hours of placing it. After this period, your order may have already been processed, and cancellation may no longer be possible. A cancellation fee of 10% of the total order value will apply. To initiate a cancellation, please contact us via email at doubleasportsteam@gmail.com.

Returns and Refunds

We accept returns within 180 days of delivery. After this period, orders are final, and refunds will no longer be issued. Returns and refunds are available under the following conditions:

• Items that arrive damaged or broken
• Products that differ in design, size, or material from the original order
• Incorrect items received
• Significant deviations from the product description

Ineligible Items for Return or Refund:

• Worn, washed, or altered items
• Defective items not caused by our oversight
• Items missing original tags
• Items with minor, fixable thread issues
• Returned items must be in their original condition and packaging.

Refund Claim Requirements

To submit a refund claim, please provide the following documentation:

• Shipping label or receipt
• Proof of purchase
• Evidence of defects
• Relevant communications, such as email screenshots

Return and Refund Process

Send your inquiry with the necessary documentation to doubleasportsteam@gmail.com. We will aim to respond within 2-3 business days to confirm your eligibility. Once approved, follow the provided instructions and only send your package after receiving a confirmation email with the return address. Be sure to include the carrier’s tracking number for returned items. Please note, customers are responsible for return shipping costs.

Refund Processing Time

Refunds are typically processed within 2 business days after we receive your return. Once we confirm receipt via email, a full refund, including the original shipping cost, will be issued. If you experience delays beyond 10-15 days, please contact your bank or credit card company for further assistance.

Important Notes

Our return policy is valid for 180 days from the delivery date. During this period, you may return or exchange items; however, return shipping costs are the customer’s responsibility. We are not liable for any damages or losses that occur during the return shipping process. For ineligible requests or lost returns, customers will need to handle these issues independently.

Before initiating a return, please reach out to our Support Team for guidance.